{"Id": 43801, "service_area": "Electricity", "title": "Unplanned Maintenance-Phases Missing", "description": "Phase/s missing affecting electricity supply.", "area": "NEWLANDS", "location": "Hiddingh Ave", "publish_date": "2026-05-11T22:00:00.000Z", "effective_date": "2026-05-10T22:00:00.000Z", "expiry_date": "2026-05-17T22:00:00.000Z", "start_timestamp": "2026-05-11T12:31:00.000Z", "forecast_end_timestamp": null, "planned": false, "request_number": "9122349332", "tweet_text": "\u26a1 *Unplanned Maintenance* resolved in *Newlands* on May 11. If you're still having issues, contact the City with request number 9122349332. Thank you for your patience!", "toot_text": "\u26a1 *Unplanned Maintenance* resolved in *Newlands* on May 11. If you're still having issues, contact the City with request number 9122349332. Thank you for your patience!\n#Electricity #CapeTown", "status": "Issue Resolved"}